Last revised on: 21st, June 2020
If you have general questions about your account please send us an email at email@example.com . Please note that if you contact us to assist you, for your safety and ours we may need to authenticate your identity before fulfilling your request.
The purpose of this App is to train individuals in information and communications technology (ICT) and workplace productivity skills. As part of our effort to provide these trainings, we receive and store information about you such as:
Certain features and services may require registration. Users may register (“sign-up”) on-app or via a third party (for example “via Google”). Upon signing-up, an account is created for the user (“Account”). Users who sign-up on-app are required to confirm their registration by clicking on an activation link which is sent to them via email. Users who sign-up through a third party are automatically activated. Users are required to provide part or all of the following information below, depending on the features or services they wish to access (some of which may be automatically retrieved directly from the third party):
Once you complete activation, and you will be able to create your profile (“Profile”). You may be required to provide us with additional information and consent to our terms.
This App requires access to the front-facing camera on your device and once you grant this App access to your Camera, it will be possible to capture and store photographs via the camera on your device. Picture-taking by the App is automatic and will only be restricted to periods when the User is taking a test on the App. The purpose of this feature is to verify and ascertain that the User registered to that Profile is the one taking the test. Pictures taken by the App during the tests are securely stored and are only accessed by authorized staff and administrators in the event of the need to verify the identity of the test taker. Pictures taken shall not be used for any purpose other than stated in this policy. You are advised to be dressed appropriately and be positioned properly during all tests as pictures will be taken intermittently and without warning. If you believe that an inappropriate picture has been taken of you, you may request erasure from us by sending an email to firstname.lastname@example.org. Although we do not offer an guarantee, Dufuna will do its best to pair you up with a staff or administrator of the same sex to work with you on the erasure request.
You may have the opportunity to interact with other Users on the App; either directly or in a Forum. We cannot and do not guarantee the veracity of information communicated by other Users, neither do we guarantee that the information contributed by you would not be viewed by persons not on the App.Non-personal information
We automatically track and collect certain non-personal information such as App navigation data, Internet Protocol (“IP”) addresses, timestamps and URLs. We use this information to do internal research on our users’ demographics, interest, and behavior to better understand, protect and serve you and our Dufuna community.Correspondence information
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on our Website, we may store such information on our servers.Payment Information
To protect you against fraud, unauthorized transactions (such as money laundering), claims and other liabilities, we only collect an identification number and order details which enable us to match each user to the payments he makes. We do not collect credit card information.
In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person (for example to prevent payment fraud or confirm your identity).
For questions about our use of your personal information not adequately addressed here, please contact us at email@example.com
We use reasonable administrative, logical, physical and managerial measures to safeguard your personal information against loss, theft and unauthorised access, use and modification. These measures are designed to provide a level of security appropriate to the risks of processing your personal information. Indicatively :
We save your Information in our database in order to improve our platform and user experience. If you wish that your Information be permanently deleted from our database when you stop using our Services, please notify us at firstname.lastname@example.org.
Once you have provided your Personal Data, you have several rights, which you exercise subject to statutory exceptions. Some of them are:
You have the right to access, review, and rectify your Personal Data. You may be entitled to ask us for a copy of your information, to review or correct it if you wish to rectify any information like your name, email address, passwords and/or any other preferences, you can easily do so by logging into your account on our platform or by contacting us at email@example.com
Under certain circumstances, you may ask us to restrict the processing of your Personal Data. This is for example the case when you contest the accuracy of your Personal Data. In such event, we will restrict the processing until we can verify the accuracy of your data.Should you wish to have your Personal Data restricted, please send us a request at firstname.lastname@example.org
This App may contain links to other platforms operated by third parties whose privacy policies and terms of service may differ from ours. We recommend that you read those documents carefully.